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Streamlined QA: Enhancing Search Engine Efficiency with State-of-the-Art AI Technology

About KORRA

KORRA is a Knowledge Discovery Experience platform that allows you to connect your users to your knowledge very quickly and accurately.

Korra was built to provide you with a tool to create a state-of-the-art search experience automatically, using AI, and a one-of-a-kind media player that can take your users to the exact spot inside of a video, or a document, supporting desktop browsers, mobile devices, and voice recognition.

Your first step would be to register into the system from the platform’s login page. This page is where you would go in your browser every time you wish to enter the system.

3

QA Engineers Support

27x7

Support

1
+

 Year of Service

10
x

Performance Improved

The Challenge

Clients developing AI applications encounter several significant challenges. Ensuring data privacy is paramount, as sensitive information must be handled securely to comply with regulations and maintain user trust. Managing bias in algorithms is another critical issue, as biased data can lead to unfair or inaccurate outcomes. Integration with existing systems can be complex, requiring significant time and resources to ensure seamless functionality.

Additionally, securing adequate talent is a persistent challenge, given the high demand for skilled AI professionals. Finally, maintaining transparency and accountability in AI decision-making processes is crucial for building trust and ensuring ethical standards are met. These challenges necessitate careful planning, robust strategies, and ongoing oversight throughout the development process.

QAonTOP’s Milestones:
What Have They Achieved?

To achieve optimal results, we developed comprehensive test documentation based on the product and project specifications, including Testing Strategy and Daily Task Checklists.

To reduce the increasing number of bugs in the production environment, we established a robust bug management strategy:

  • Updated Bug Flow and Definition of Done: For QA activities related to tasks and bugs.
  • Defined Tools: For monitoring performance, testing, and management.
  • Created Test Data Library & Test User Mapping: Sophisticated test data and personification.
  • Extended Automated Testing Coverage: For regression suites and a list of manual regression tests.
  • Combined Replication with Bug Analysis: To understand patterns and bug types.
  • Implemented a Jira and Monday.com Dashboard: For organizing reports and enhancing transparency.

We developed an action plan to improve the Korra’s QA process, encompassing all aspects of the QA audit and serving as the foundation for further testing. To implement these QA activities, we assigned one full-time QA for manual testing and one full-time QA with knowledge of Playwright for automated testing.

The Results

The Technology we employ to support

Monday
JIRA
Confluence
X-Ray
JMeter
Postman
Playwright
Lighthouse
Charles Proxy
BrowserStack
Bitbucket

Are you ready to lower your testing expenses?

case studies

See More Case Studies

Contact us

Don't let software testing
be an issue

Contact us today for a free consultation and discover how we can help you deliver a high-quality CX that doesn’t hold your digital products back.

Your benefits:
What happens next?
1

We Schedule a call at your convenience

2

We do a discovery and consulting meeting

3

We prepare a proposal

Schedule a Free Consultation
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